The ‘institutional’ approach to organizational research has shown how enduring features of social life – such as marriage and bureaucracy – act as mechanisms of social control. Such approaches have traditionally focused attention on the relationships between organizations and the fields in which they operate, providing strong accounts of the processes through which institutions govern action. In contrast, the study of institutional work reorients these traditional concerns, shifting the focus to understanding how action affects institutions. This book sets a new research agenda within the field of institutional work by analyzing the ways in which individuals, groups, and organizations work to create, maintain, and disrupt the institutions that structure their lives. Through a series of essays and case studies, it explores the conceptual core of institutional work, identifies institutional work strategies, provides exemplars for future empirical research, and embeds the concept within broader sociological debates and ideas.

Reviews:

'Max Weber told us that institutions cannot be understood without considering the historical aggregation of individual activities. For many years, though, institutional theory had done little with this insight, focusing instead on the role of institutions as powerful social constraints. Priorities have clearly changed and this volume belongs with the contemporary lively ‘deconstruction’ of the institutional ‘iron cage.’ It is a welcome and timely contribution, demonstrating through a series of rich empirical explorations that institutions are created, changed and maintained through work, activities, practices, and discourses. We need more books of this kind, emphasizing the conflictual, messy, contradictory, ambiguous, processual, and ongoing nature of institutional work.’ Professor Marie-Laure Djelic, ESSEC Business School